Patient Coordinator – Toronto, ON
PhysioPlus Health GroupApply Now
Do you want to join a team that has fun every day, add to your career skills, and help deliver an awesome patient experience? Then PhysioPlus Health Group is looking for you! We’re looking for a dynamic and motivated Patient Coordinator in Toronto, ON with a positive attitude to assist with a variety of front office and administrative tasks.
PhysioPlus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line with a strong reputation for delivering high quality care.
We’re offering you:
- Full time hours
- Established and stable practice
- Paid onboarding
- Career development opportunities (see below)
- Ongoing skills development training to help build your skill set
- Health & safety protocols to ensure a safe work environment
- Company sponsored team events and outings
- Fun, supportive and inclusive team that wants to help you succeed!
We believe in CAREER DEVELOPMENT!
A career with us ensures you have the support, tools, and encouragement you need to grow
and evolve as a professional. We provide:
- Online courses and training
- Sign up for a monthly (business) challenges that will help develop your skills
- 1:1 mentorship and career development meetings to help you on your individual career
path
Education: high school
Qualifications:
Preferred but NOT required:
- Prior work in retail e.g Zara, The Bay, Aldo, etc
- Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
- Familiarity with MVA billing and Telus Portal
Skills:
Preferred but NOT required:
- Prior work in retail e.g Zara, The Bay, Aldo, etc
- Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
- Familiarity with MVA billing and Telus Portal
Responsibilities:
- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage patient calls and inquiries with a smile
- Book appointments and manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Take payment from patients as they come out of the treatment room
- Assist with the smooth day-to-day operations of the clinic
- Attend and actively participate in team meetings